tools2_80pxBespoke Employee Assistance Programmes

dv540031At Hull and East Riding Counselling we are employee assistance programme specialists and work to reduce sickness absence and stress in the work place.

We provide bespoke employee assistance programmes tailored to the specific needs of your business. Stress is a major cause of short-term and long-term absence from work and the sources are many and varied and the costs immense. It is estimated that the costs to UK businesses is a staggering £3.7bn each year.

Stress can develop from issues directly related to the work place, perhaps resulting from difficulties arising in the nature of the work itself or through conflict with colleagues. Or the stress may develop from challenges in your employee’s personal life, such as chronic health issues, long term illness, relationship issues, raising a family, or money issues to name a few.

As an employer, you may notice that your employee is finding life stressful, overwhelming and difficult to manage. Dealing with such issues through counselling can successfully lessen the effects of anxiety and depression and the associated physical conditions, such as panic attacks and high blood pressure, often leading to absence through sickness.

An external counselling support service enables the employer to demonstrate an active role in the health of employees without the need for the difficulties to be dealt with in-house. This is likely to be self-funding out of improvements in staff productivity and morale.

Our programmes are tailor-made for the specific needs of your organisation.

Contact us now to discover how we can look after your employees and help to make your business run more smoothly.

PROFESSIONAL SUPPORT – taking care of employees in especially demanding roles

The aim of professional support is to support staff in a confidential manner, giving each employee an individual and personal service. This service will include supporting the individual to cope with difficult situations or sensitive/disturbing material that they may here in their role when supporting others.

Advanced Practitioner

The Advanced Practitioners at Hull and East Riding Counselling have many years of practice and expertise in supporting employees in the workplace; specifically, employees who work in difficult, often dangerous or challenging roles/situations. Our Advanced Practitioners have experience in working with staff such as paramedics, prison staff, social workers, staff from voluntary organisations who work with people who have been abused, or who are victims of violence and staff who have been witness to horrific incidents/tragedies, such as sudden deaths, suicides and accidents.

The aim of professional support is to assist the employee to:

  • explore and achieve a better understanding of their difficulties, stressors and psychological wellbeing
  • explore ways of dealing with, solving and reducing their problem situation
  • enable the employee to share and examine sensitive information after a specific event or disclosure has taken place
  • reduce the likelihood of Post-Traumatic Stress Disorder or other psychological problems
  • assist the employee to explore her/his thoughts and impressions and emotional reactions and, where appropriate, to normalise behaviours, thoughts and feelings
  • look at and understand their own ways of coping both positive and negative, which can help a person to makes changes and consider more appropriate ways of coping
  • strengthen coping strategies that are in place and to recognise when such strategies need adopting
  • assist the employee to not take his work problems/dilemmas into his/her personal life, ensuring that ethical and professional boundaries are not breached

This list is not exhaustive but it is felt that we have highlighted a number of important issues to be considered when thinking about providing professional support for your employees.

The duty of care: As an employer, you have a duty of care to your employees, which means that all reasonable steps are taken to ensure the health, safety and well-being of your employee. This means physical and mental health and can be seen as a key factor in building trust and reinforcing your commitment to your employees. It can also help retain staff levels and boost productivity.

Legally, employers must abide by relevant health & safety and employment law, as well as the common law duty of care, having a moral and ethical duty not to cause, or fail to prevent psychological injury.

Do I need to provide professional support for my employees?

If you would like to protect the investment of time and training involved in ensuring your employees have the expertise, skill and capacity to carry out their role, then professional support could be what you are looking for.

How is Professional Support offered?

Professional Support is a tailor-made package for your employees, where employees will meet with a qualified Advanced Practitioner on a regular basis, working either individually or in groups to explore, discuss and encourage ways of remaining effective in the workplace. The sessions will also be used to assist the employee to learn techniques which help a person to take care of their own psychological and emotional needs, thus reducing sickness, absenteeism and stress in the workplace.

To speak to someone about Professional Support for your employees – Call or text Caroline Crompton on 07908 861174 or Email

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